Customs Entry Clerk

Customs Brokerage Agent

Severn Beach, Bristol Salary: £25,000 per annum Full-Time | Permanent

Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? We are seeking a Customs Brokerage Agent to join a busy and fast-paced logistics operation based in Severn Beach.

This is an excellent opportunity to develop your career within the international logistics and customs sector, working as part of a supportive team and gaining valuable industry experience.

The Role

As a Customs Brokerage Agent, you will play a key role in ensuring the timely and accurate movement of freight and customs information. You will be responsible for supporting customs clearance processes while providing outstanding service to customers and stakeholders.

Key Responsibilities

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• Process customs documentation accurately and efficiently
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• Manage customs clearance activities for import, export, and transit shipments
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• Receive and review shipping and customs documents
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• Ensure timely and accurate data entry into operational systems
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• Prepare and process customer invoices
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• Liaise with customers, carriers, and internal departments regarding shipment status and customs requirements
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• Monitor and resolve any customs or documentation issues promptly
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• Maintain compliance with company procedures and government regulations
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• Support the team in achieving operational KPIs and service standards
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What We're Looking For

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• Strong attention to detail and accuracy
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• Excellent customer service and communication skills
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• Good organisational and time management abilities
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• Ability to prioritise workload and meet deadlines
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• Proficiency in Microsoft Office, particularly Excel and Word
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• Fluent written and spoken English
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• Previous logistics, freight forwarding, customs, or administration experience would be advantageous, but not essential
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• A proactive and collaborative approach to work
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What You'll Receive

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• Competitive salary of £25,000
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• Full training and ongoing development opportunities
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• Career progression within a growing logistics environment
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• Supportive team culture
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• Modern office environment in Severn Beach
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