Credit Controller

German Speaking Commercial Collector

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• Location: Maidstone
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• Salary: £28,000 basic | £45,000 OTE
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• Hours: 9am–5pm (with discretionary flexibility)
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• Job Type: Full-time, Office Based
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Join a dynamic team as a German Speaking Commercial Collector. This role is crucial for maximising cash collections through both inbound and proactive outbound calls. Fluency in GERMAN is essential to effectively manage international and domestic debts.

Day-to-day of the role:

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• Negotiate early repayment of international and domestic debts.
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• Update debtor management systems accurately.
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• Recommend next steps to clients after failed collection attempts.
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• Escalate disputes to Client Services swiftly.
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• Maintain accurate records and workflows.
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Required Skills & Qualifications:

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• Proven background in commercial credit control or B2B collections, or sales/customer service experience with a desire to move into collections.
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• Confidence on the phone and working towards financial targets.
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• Fluency in German – essential for the role.
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• Effective communication skills.
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• Strong influencing and negotiating skills.
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• Ability to build rapport and focus on customer needs.
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• Team player who is articulate, literate, numerate, and possesses excellent keyboard skills.
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Benefits:

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• Competitive salary with generous monthly bonus potential – up to £1,400/month.
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• 20 days holiday + bank holidays, rising to 25 days.
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• Pension scheme: 3% employer contribution, 5% employee contribution.
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• 2 canteens with free hot drinks and water.
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• Weekly treats including snacks and protein bars.
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• Breakout area with pool table, table tennis, and darts.
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• Beautiful office location near Maidstone town centre.
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Interested?

Apply now and join a supportive, high-performing team!