People Operations Coordinator

A dedicated People Operations Coordinator role within a respected charity organisation, offering an engaging environment that values support, development, and positive impact. The position provides a rewarding opportunity for someone with HR administration experience that thrives in fast-paced settings and enjoys database work. Benefits include a competitive salary range of £27,000-£28,500, along with the chance to contribute to meaningful work within a collaborative team.

Key responsibilities:

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• Serve as the first point of contact for employee and Line Manager queries via the inbox, providing prompt and accurate responses within agreed service levels.
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• Act as a super user of the HR system, ensuring data accuracy and system integrity at all times.
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• Maintain and update e-file HR records with relevant employee information, ensuring compliance and confidentiality.
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• Support People Business Partners with note-taking for low-level ER cases and ad hoc administrative tasks.
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• Prepare and produce HR documents related to the employee lifecycle, including onboarding, transfers, and leavers.
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• Input payroll data accurately and meet monthly deadlines in collaboration with Payroll Services to ensure correct payments.
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• Manage all documentation and administrative processes for new starters and leavers within agreed timeframes.
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• Participate in project work to review, improve, and update processes, promoting efficiency and best practices.
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• Keep the People Toolkit up-to-date to ensure employees and Line Managers have access to accurate information.
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About you:

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• Proven experience in HR administration, particularly managing a high volume inbox within tight deadlines.
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• Experience with HR database systems, with a strong preference for iTrent knowledge.
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• Excellent attention to detail and organisational skills, with a resilient approach to work pressures.
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• Outstanding customer service skills, capable of building positive relationships with stakeholders.
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• Experience working within a fast-paced environment, handling multiple priorities confidently.
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• A team player with a proactive attitude, open communication, and willingness to learn new systems.
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What’s on offer:

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• A salary ranging from £27,000 to £28,500.plus excellent benefits
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• Full-time, permanent position based within a supportive and dynamic team environment.
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• Hybrid working.
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• Supportive management and a culture that values professional growth and collaboration.
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The Recruitment Consultancy is acting as an Employment Agency for permanent recruitment and an Employment Business for the supply of temporary workers.