Senior IT Support Analyst

Senior IT Support Analyst

Bristol

£35,000 - £37,500 per annum

VIQU have partnered with a growing building services organisation in Bristol who are hiring

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security.

The ideal candidate will have hands on experience proving 2 – 3 line support in a Microsoft environment, and capable of leading service management and project delivery.

Experience required for the Senior IT Support Analyst

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• Previous experience in a senior IT support position, managing 2 to 3 line tickets independently.
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• Hands on experience with Microsoft 365 administration, Intune, and Windows 11.
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• Exposure to Azure cloud, and virtual infrastructure (Hyper-V/ VMware).
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• Experience with security tools like Microsoft Defender.
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• Understanding of networking fundamentals.
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• Interest in automation and AI.
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• Strong communication and stakeholder management skills.
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• Experience with Dynamics 365 would be advantageous.
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Job Duties of the Senior IT Support Analyst

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• Administer and optimise Microsoft 365 environment including Exchange Online, SharePoint, Teams as well as Azure cloud services.
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• Provide IT support to 300+ end users.
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• Implement and maintain Intune, AD and Entra ID solutions.
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• Assist with ongoing IT projects (e.g. Dynamics 365 implementation).
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• Conduct security assessments using Defender and maintain disaster recovery systems.
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Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment