Property Team Leader

About the Role

We are recruiting on behalf of a confidential client for an experienced and motivated Property Team Leader to join their Property Management team.

This is an excellent opportunity for someone with a strong background in property management who is ready to take the next step into a leadership role, or for an existing team leader looking for a fresh challenge. You'll oversee a busy property portfolio, lead a dedicated team, and play a key role in ensuring excellent service delivery to landlords and tenants alike.

Key Responsibilities

Team Leadership

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• Lead, motivate and support a team of Property Coordinators and Senior Property Coordinators.
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• Provide coaching, guidance and day-to-day management to ensure high performance.
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• Hold regular one-to-one meetings and team meetings.
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• Manage workloads and ensure service standards and KPIs are achieved.
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• Support recruitment, onboarding and training where required.
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• Promote a positive, collaborative and accountable team culture.
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Property Portfolio Management

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• Oversee the day-to-day management of a diverse property portfolio.
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• Manage property onboarding, compliance, inspections, maintenance and offboarding.
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• Monitor occupancy levels and minimise void periods.
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• Ensure all property records and documentation are accurate and up to date.
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• Support portfolio growth and landlord retention initiatives.
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Landlord Relationships

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• Build and maintain strong relationships with landlords.
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• Act as the main escalation point for landlord enquiries and complex issues.
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• Oversee rent processing, deposit management and landlord reporting.
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• Deliver a proactive, professional service that encourages long-term landlord retention.
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Compliance & Quality

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• Ensure all properties remain fully compliant with current legislation and company standards.
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• Oversee statutory certification, including Gas Safety Certificates, EPCs and EICRs.
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• Monitor inspection schedules and maintain accurate compliance records.
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• Work closely with internal compliance teams to identify and reduce operational risk.
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Reporting & Systems

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• Maintain accurate property management systems and records.
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• Produce regular operational and performance reports.
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• Monitor KPIs including compliance, occupancy and portfolio performance.
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• Identify opportunities to improve processes and operational efficiency.
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Operational Support

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• Act as the senior operational lead for the Property Team during the maternity cover period.
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• Support senior management with projects and departmental objectives.
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• Work collaboratively with internal teams to deliver an excellent customer experience.
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About You

We're looking for someone who has:

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• Previous experience in property management, lettings, housing or a similar environment.
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• Experience leading, supervising or mentoring a team.
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• A strong understanding of property compliance and landlord management.
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• Excellent organisational, communication and problem-solving skills.
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• The ability to prioritise a busy workload and work effectively under pressure.
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• Strong administrative, reporting and IT skills.
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It would be an advantage if you also have:

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• Experience managing a property portfolio.
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• Experience using property management software.
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• Knowledge of HMOs or supported accommodation.
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• Experience producing operational reports and analysing performance data.
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What You'll Receive

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• Salary from £30,000 per annum
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• Fixed-term maternity cover with the opportunity for a permanent position
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• A supportive and collaborative working environment
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• Career development opportunities
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• The chance to make a real impact within a growing property management team
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If you're an organised and proactive property professional with leadership experience and are looking for your next opportunity, we'd love to hear from you. Apply today.