Posted 30 July, 2026
Platform & Workplace Engineering Director
Jobtailor
Greater London, ENG, GB
Full Time
Job Description
\n Overview\n
#J-18808-Ljbffr- \n
- Leading and developing two engineering teams — Cloud Platform (cloud infrastructure, observability, SRE, incident response) and Enterprise Services (IT support, IAM, Okta, Slack and core SaaS) — setting technical direction, hiring and performance standards across both. \n
- Delivering the reliability, performance and cost-efficiency of the cloud platform underpinning production services, including SLOs, on-call and incident response practices, and post-incident learning, in line with the broader infrastructure strategy. \n
- Executing the roadmap for enterprise services and identity, treating internal IT as an engineering discipline — automation-first, self-service where possible, and measured on employee productivity and security outcomes. \n
- Tracking and reporting meaningful operational metrics — availability, MTTR, change failure rate, identity hygiene, endpoint and SaaS posture, support responsiveness — and using them to drive continuous improvement within the function. \n
- Acting as a senior operational escalation point for major incidents across both production and corporate environments, leading technical response and keeping the VP and wider stakeholders informed. \n
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- A track record of leading engineering teams at scale (managers of managers experience preferred) \n
- Deep credibility in either cloud platform or modern enterprise engineering — and the breadth to lead both. \n
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- Cloud Infrastructure \n
- Observability \n
- Site Reliability Engineering \n
- Automation \n
- Performance Metrics \n
- Incident Response Practices \n
- SLO Management \n
- Identity Hygiene \n
- Endpoint Security \n
- SaaS Management \n
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- Stakeholder Communication \n
- Team Development \n
- Performance Standards Setting \n
