CRM Automation Executive

CRM/Automation Executive

Stourbridge

up to £40,000

Company Profile

A fantastic opportunity to join a fast-growing business serving customers across the UK. With a collaborative, high-energy office environment, the business is at the forefront of CRM and automation solutions.

As CRM & Automation Executive you will take ownership of the in-house CRM platform, Leads Hub (built on Go High Level), ensuring seamless automation, system optimisation, and exceptional client support.

What’s on offer?

• Bonus & performance incentive schemes

• Company pension

• Flexitime

• Career progression within a fast-growing business

• Full-time, office-based role

What will you do as CRM & Automation Executive?

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• Manage and optimise the Leads Hub CRM (Go High Level platform) for internal teams and clients.
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• Develop, refine, and maintain automation workflows for lead management, follow-ups, and sales processes.
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• Provide client support and training to ensure effective onboarding and system usage.
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• Troubleshoot CRM issues, automation errors, and integration challenges.
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• Monitor and analyse CRM performance data, providing actionable insights and recommendations.
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• Collaborate with marketing and sales teams to implement lead nurturing and retention strategies.
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• Maintain accurate documentation and SOPs to ensure smooth onboarding and operational efficiency.
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What do you need as CRM & Automation Executive?

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• Experience with Go High Level or similar CRM and automation platforms.
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• Strong technical understanding of CRM integrations, API connections, and workflow automation.
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• A proactive problem-solver who enjoys improving systems and processes.
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• Excellent communication skills with the ability to explain technical concepts clearly.
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• Strong organisational skills and the ability to manage multiple client requests.
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• Detail-oriented, self-motivated, and comfortable in a fast-paced environment.
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ID: 10931