Customer Service Advisor

French Speaking Customer Service Advisor

Are you fluent in both French and English and passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you.

Join a dynamic and growing business where your language skills and customer-focused approach will make a real impact. You'll be the first point of contact for customers, providing professional support and building strong relationships through every interaction.

Day-to-Day of the role:

\n
• Responding to customer enquiries via phone, email and live chat in both French and English.
\n
• Resolving customer issues efficiently while maintaining a high level of service.
\n
• Processing orders, returns and account updates accurately.
\n
• Building positive relationships with customers and ensuring their needs are met.
\n
• Working closely with internal teams to deliver the best possible customer experience.
\n
• Maintaining accurate customer records and updating systems accordingly.
\n

What we're looking for:

\n
• Fluent French and English communication skills, both written and spoken.
\n
• Previous experience in a customer service, contact centre or customer support role.
\n
• Excellent communication and problem-solving abilities.
\n
• Strong attention to detail and organisational skills.
\n
• A positive, proactive attitude with a genuine passion for helping people.
\n
• Confidence using Microsoft Office and CRM systems.
\n

Ready to elevate your career and benefit from:

\n
• Competitive salary and benefits package.
\n
• Full training and ongoing career development.
\n
• Supportive and collaborative team environment.
\n
• Opportunity to work for a well-established and growing organisation.
\n
• Clear progression opportunities for ambitious individuals.
\n

If you're a customer-focused professional looking to use your French language skills in a rewarding role, apply today and take the next step in your career.