Depot Manager - Commercial Vehicles

Depot Manager - Commercial Vehicles

Croydon | Generous Basic + Bonus & Excellent Benefits

Are you a driven leader with a passion for aftersales excellence and operational performance? Ready to take full ownership of a busy depot and make a real impact? This is your opportunity to step into a pivotal leadership role within the commercial vehicles sector.

The Opportunity

We’re looking for a dynamic Depot Manager to lead and develop a high-performing aftersales operation. You’ll be at the heart of the depot, driving profitability, delivering outstanding customer service and building a motivated, efficient team.

This is a hands-on leadership role where no two days are the same. If you thrive in a fast-paced environment and enjoy balancing people management, commercial performance and operational excellence, this could be the perfect fit.

What You’ll Be Doing

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• Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency of organisation
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• Budgeting in conjunction with GM/FC
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• Maintain compliance in all areas of Health and Safety in the workplace
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• Selection and recruitment of staff in all departments (In conjunction with GM)
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• Contribute to the development of all operating and administrative systems to ensure that quality, efficient and timely work is carried out
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• Remain up to date with all relevant legal requirements
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• Achieve and strive to exceed customer service level expectations and agreements
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• Identify and implement a training plan for all depot staff
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• Ensure premises are maintained to a high standard, inline with Iveco Dealer Operating standards
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• Ensure premises security measures are adequate at all times
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• Actively seek new business in conjunction with GM / GSM
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• Ensure all invoice related queries are dealt with in a timely manner
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• Monitor Warranty / Contract ledger
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• Actively participate in all IVECO measured campaigns and competitions
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• Other general duties as designated by the General Manager
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Working Hours

Core hours are 8:00am – 6:00pm, but as Depot Manager, you’ll oversee a wider operational window.

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• Monday to Friday: 6:00am – 10:00pm
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• Saturday: 6:00am – 12:00pm
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This means coordinating teams effectively to ensure smooth, efficient coverage across all operating hours.

What We’re Looking For

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• Main Dealer workshop experience
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• Leadership skills / experience
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• Current driving licence
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• Able to work within guidelines given and to strict deadlines
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• Ability to work under pressure
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• Actively seek solutions to problems
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• Work as part of a team
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• Good leadership skills
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• Good verbal and written communication skills
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• Excellent customer service skills
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• Flexibility to undertake a wide range of tasks
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• Awareness and understanding of health and safety requirements
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• Computer literate
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• HGV licence (desirable)
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What’s in It for You?

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• Generous Basic & bonus
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• 24 days annual leave per year
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• Carryover up to 5 days annual leave per year
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• 1 x Life Assurance
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• Duvet Day
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• Company Pensions contribution of up to 5%
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• Private Medical Insurance
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• Attractive over time rates of up to 130%
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• Bonus, incentives and commission schemes
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Why Join?

You’ll be joining a forward-thinking, fast-moving environment where innovation, teamwork and continuous improvement are at the core. This is a role that offers genuine autonomy, career progression and the chance to make a visible impact every day.

Interested?

If you feel you’re a strong match for this opportunity, please contact Louise at 121 Personnel - or call .