Service Manager

Location: Shepton MalletSalary: £34,505 per annumHours: 37.5 hours per weekContract: Permanent

Our client is seeking an experienced and motivated Service Manager to lead their MOTS & SHAP services in Shepton Mallet. This is an excellent opportunity for a passionate leader who is committed to delivering high-quality support services and empowering individuals to achieve positive outcomes.

The Role

As Service Manager, you will oversee the day-to-day operation of the service, ensuring the delivery of safe, effective and person-centred support. You will lead and develop a team, monitor service performance, manage budgets and resources, and build strong partnerships with external organisations and stakeholders.

You will play a key role in ensuring contractual requirements and quality standards are met while driving continuous improvement across the service.

Key Responsibilities

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• Lead, motivate and manage a team to deliver high-quality support services.
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• Monitor and improve service performance against contractual targets and quality standards.
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• Manage budgets and resources effectively.
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• Support, coach and develop staff to achieve their full potential.
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• Build and maintain positive relationships with partner agencies and stakeholders.
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• Promote person-centred and trauma-informed approaches across the service.
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• Participate in the on-call rota and respond to operational needs as required.
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About You

The successful candidate will have:

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• Experience managing teams within homelessness, housing, social care, or a related support service.
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• Strong leadership, communication and people management skills, with the ability to motivate and develop others.
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• Experience managing service performance, budgets and achieving quality standards and contractual targets.
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• A commitment to delivering person-centred, trauma-informed support.
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• The ability to build effective relationships with partners and stakeholders.
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• A full UK driving licence and access to your own vehicle.
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• Flexibility to participate in the on-call rota.
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Additional Information

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• Regular travel between services and partner organisations may be required.
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• Permanent position working 37.5 hours per week.
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• Based in Shepton Mallet.
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If you are an experienced manager looking to make a meaningful impact within a supportive and rewarding environment, we would love to hear from you. Apply today.