Receptionist/Customer Service

Our client, a national service organisation, is seeking an enthusiastic, positive and flexible Receptionist/Customer Service to join their growing team. As the first point of contact for visitors, you will play a key role in creating a welcoming and professional environment.

Reporting to the Office Manager, key responsibilities to include:

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• Greet and welcome visitors upon arrival
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• Direct guests to the appropriate person or department
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• Answer, screen and forward incoming calls
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• Maintain a tidy, presentable reception area with all necessary stationery and materials
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• Provide accurate information in person, over the phone and via email
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• Receive, sort and distribute daily mail and deliveries
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• Follow safety procedures and maintain office security, including monitoring the logbook and issuing visitor badges
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• Order front-office supplies and manage stock levels
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• Update calendars, schedule meetings and support travel/accommodation arrangements
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• Prepare vouchers and maintain records of office expenses
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• Carry out general administrative tasks including filing, photocopying, transcribing and faxing
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As a successful Candidate previous work experience in a receptionist, administration or customer service role and proficiency in Microsoft Office Suite would be desirable. Hands-on experience with office equipment, solid written/ verbal communication skills and the ability to be resourceful and proactive when issues arise are essential and hands-on experience with office equipment would be beneficial.

This is a fantastic opportunity to join a well-established company offering a friendly working environment and a competitive salary package. Full-time hours 9 am – 5 pm, with 30 mins lunch break.