Housing Manager

Housing Manager

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• Location: West Sussex
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• Job Type: Full-time
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Are you looking for an exciting role where you will be responsible for the day-to-day operations of the Housing Department? This role is crucial for maintaining the high standards of housing management and tenant satisfaction that the association is known for.

Day-to-Day duties of the Role:

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• Prepare housing application assessments for Lettings & Allocation Sub Committee Meetings, attend and present applications.
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• Attend weekly Manager’s Meetings to discuss departmental strategies and updates.
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• Conduct visits to new tenants and internal transfers after 3 months to ensure smooth transition and satisfaction.
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• Work closely with support agencies to provide comprehensive services to tenants.
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• Conduct annual visits to tenants for Tenancy Audits.
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• Address and resolve tenant queries and issues effectively.
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• Maintain and update the Association's database, including archiving and managing spreadsheets.
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• Support staff with tenant queries and oversee the Arrears Procedure.
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• Prepare necessary documents for court proceedings related to the repossession of properties and attend court hearings.
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• Collaborate with the Property Services Manager on matters including voids to let and pre-void inspections.
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• Manage online CORE reports for government documentation.
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• Handle annual rent increases, including sending out notification letters and updating relevant systems.
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• Keep the Rent audit file up-to-date with new lets for quarterly rent audits.
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• Conduct weekly petty cash reconciliations with the CEO.
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• Manage advertisements for void properties through Homemove and approve Homeswapper (Mutual Exchange) applications online.
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• Manage cases of Anti-Social Behaviour effectively.
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Required Skills & Qualifications:

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• Proven experience in housing management or a similar role.
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• Strong organisational and leadership skills.
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• Excellent communication and interpersonal skills.
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• Ability to work under pressure and meet deadlines.
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• Proficient in using housing management software and Microsoft Office.
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• Knowledge of legal requirements related to housing and property management.
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Benefits:

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• Competitive salary and benefits package.
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• Opportunities for professional development and training.
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• Supportive and collaborative work environment.
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Apply online now if this role is the next move for you.