Receptionist

Job Title: Receptionist

Location: Brighton, East Sussex (Office-based)Salary: Competitive (dependent on experience)Reporting to: Office Manager / Operations Manager

Role Overview

We are seeking a friendly, professional, and organised Receptionist to be the first point of contact for our business in Brighton. This role is essential in creating a positive and welcoming experience for visitors, clients, and staff, while ensuring the smooth day-to-day running of front-of-house operations.

The ideal candidate will have excellent communication skills, a confident telephone manner, and a proactive approach to administrative tasks.

Key Responsibilities

Front-of-House Duties

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• Greet visitors and clients in a professional and welcoming manner
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• Manage the reception area, ensuring it is tidy and presentable at all times
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• Handle incoming calls, transferring them to the appropriate departments
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Administration & Support

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• Manage incoming and outgoing post and deliveries
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• Maintain visitor logs and security procedures
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• Provide general administrative support to the wider team
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Scheduling & Coordination

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• Book meeting rooms and manage office calendars
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• Coordinate refreshments and setup for meetings where required
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• Assist with internal events or office activities
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Communication

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• Act as a key point of contact for enquiries via phone, email, and in person
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• Ensure messages are accurately recorded and passed on promptly
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• Liaise with internal teams and external visitors
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Office Support

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• Monitor office supplies and place orders when needed
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• Support the Office Manager with general day-to-day operations
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• Assist with onboarding of new starters (e.g. access passes, desk setup)
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Skills & Experience

Essential

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• Previous experience in a receptionist, front-of-house, or customer-facing role
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• Excellent verbal and written communication skills
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• Strong organisational and multitasking abilities
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• Professional and friendly manner
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• Good IT skills, including Microsoft Office
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Desirable

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• Experience in a corporate or office environment
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• Familiarity with switchboard or phone systems
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• Experience supporting administrative or office management tasks
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Personal Attributes

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• Welcoming, approachable, and customer-focused
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• Highly organised with attention to detail
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• Reliable and punctual
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• Able to remain calm and professional in a busy environment
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• Positive attitude and team-oriented
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What We Offer

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• Competitive salary and benefits package
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• Opportunities for career progression within administration or office management
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• Supportive and collaborative working environment in Brighton
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• Training and development opportunities
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How to Apply

Please submit your CV and a brief cover letter outlining your experience and suitability for the role.