Account Manager

ACCOUNT MANAGER

Build Relationships. Drive Success. Make an Impact.

We're looking for a relationship-focused Account Manager to manage and grow a portfolio of clients. You'll play a key role in helping customers achieve results, stay engaged, and get maximum value from our programmes.

What You'll Do

• Build strong relationships with clients and become their trusted point of contact

• Conduct regular check-ins to ensure engagement and satisfaction

• Lead renewal conversations and support long-term client retention

• Identify opportunities for clients to access additional products and services

What We're Looking For

• Experience in Account Management, Customer Success, Client Services, or a similar role

• Excellent communication and relationship-building skills

• Strong organisational and problem-solving abilities

• A proactive, customer-focused approach with commercial awareness

What Success Looks Like

• High levels of client satisfaction and engagement

• Strong retention and renewal rates

• Growth opportunities identified and converted

• Long-term relationships built across your client portfolio

Why Join Us?

• Supportive and collaborative team environment

• Opportunities for professional growth and development

• A fast-paced role where your impact is recognised

• The chance to make a real difference to both clients and the business

Salary up to £35k - strictly office based in Peterborough.

Ready for your next challenge?

Apply today if you're passionate about building relationships, delivering exceptional customer experiences, and helping clients achieve their goals.