Transport Shift Manager

Transport Operations Supervisor

About the Company

We are a leading UK food distribution business with a strong reputation for quality, operational excellence and customer service. Supplying a nationwide network of customers, we continue to invest in our people, technology and infrastructure to support our ongoing growth.

Role Purpose

To oversee the day-to-day transport operations, ensuring all daily operational targets are achieved safely, efficiently and cost-effectively. You will be responsible for supporting team performance, driving operational excellence and promoting a culture of continuous improvement.

Key Responsibilities

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• Lead, motivate, supervise and develop the operational team, ensuring compliance with all legislative requirements, standard operating procedures and customer commitments.
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• Ensure optimum business efficiency through effective workforce planning, roster management, absence management and justified overtime approval.
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• Monitor operational costs and support the transport function in operating within agreed budgets and forecasts.
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• Plan, manage and adjust staffing levels to meet changing operational requirements.
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• Conduct regular one-to-one meetings and performance reviews, providing constructive feedback, coaching and development opportunities for team members.
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• Manage transport-related purchasing activities, ensuring purchase requests and orders are processed accurately and promptly.
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• Investigate vehicle and workplace incidents, identify root causes, recommend corrective actions, arrange additional training where required and produce reports for management.
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• Act as a reliable and approachable point of contact for your team, supporting engagement and performance.
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• Exercise sound judgement and work independently to resolve operational and delivery issues in a timely manner.
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• Build and maintain strong working relationships with internal stakeholders and customers.
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• Promote a safe working environment, ensuring compliance with Health & Safety policies and company standards.
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• Identify opportunities to improve operational efficiency, service levels and team performance.
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Skills & Experience

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• Previous experience within a transport, logistics or distribution environment.
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• Strong knowledge of UK Transport Legislation, the Working Time Directive, Drivers' Hours Regulations and Tachograph legislation.
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• Proven experience managing and developing successful operational teams.
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• Excellent organisational and planning skills, with the ability to prioritise workloads effectively.
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• Strong problem-solving skills with the ability to assess risks and implement practical solutions quickly.
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• Good understanding of Health & Safety legislation and operational compliance.
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• Confident communicator with the ability to build positive working relationships across the business.
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Hours - Monday to Friday, 9am - 5pm

What We Offer

In return, we offer excellent career development opportunities, ongoing training and a comprehensive benefits package, including private healthcare and a performance-related bonus