Sales Consultant

Sales ConsultantHours: Permanent, Part Time 30 hours per week, across 7 days, within the department opening hours of 8am 6pm (8pm business dependant)Location: Lytham St Annes, LancashireSalary: £20,185.10 per annum (pro rata of £25,231.38)Close date: Thursday 6th AugustInterview dates: Friday 7th AugustWe are looking for a passionate and results-driven Sales Consultant to develop a luxury retail career with an award-winning family owned jeweller at our Customer Service department at our Beaverbrooks Head Office in Lytham.Key ResponsibilitiesJoin us as a Sales Consultant and develop your luxury retail career with our family-owned jewellers.In this role youll passionately sell diamonds, jewellery and branded watches to our customers over the phone, webchat and email as well as price promises.It means youll be creating moments that will last a lifetimefor every customer, every time. Youll know how to encourage love and appreciation for our products and develop your product knowledge.When listening to customers, youll understand their needs and how much theyd like to spend on something special, so you can help them find the perfect item.Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, youre going to have to work hard if you want to keep upbut, believe us, youll want to.Were realistic about peoples goals. We let you know how well youre doing so you can grow your skills and help grow the businessand so that we can reward you properly when you achieve targets and other key performance indicators.About BeaverbrooksEstablished in 1919, we have 80 locations across the UK. This includes 57 Beaverbrooks stores & 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms. Were a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community. As a company were true to our word. When we say were going to do something, we go all out to do it. And every individual is truly valued.The awards weve been given speak volumes about what its like to work here, some of which are:Retail's No 1 Best Company to Work For - Best Companies 2025Accredited as an Outstanding Company to Work For - Best Companies 2025'Employer of the Year 2026 - The UK Jewellery AwardsAmazing benefits for amazing peopleThey say you get out what you put in. And, at Beaverbrooks, our people put in so much.In return, just some of the benefits we offer include:Office profit share bonusEnjoy 28 days holiday including bank holidays, which increases to 33 days after 2 years service (pro rata).Plus, an extra paid day off for your birthday because its your day and we think it should be celebrated.Holiday entitlement grows further every five years , recognising your long service.Generous colleague discounts , including for family and friendsWellbeing support and employee & family counselling with the Retail TrustContributory pension and life assuranceEnhanced maternity and paternity packages , plus a return-to-work bonusCharity initiatives to help you support causes close to your heartThe Ideal CandidateEssential SkillsAbility to demonstrate the values and behaviours of The Beaverbrooks WayExperience of and passion for delivering excellent customer serviceResults drivenExcellent verbal and written communication skillsGood rapport building skills and the ability to be adaptableSelf-motivated with the ability to prioritise and manage own workloadActive listener with good questioning and negotiating skillsAssertive and excellent decision-making skillsAble to share knowledge, feedback, and best practices to support continuous improvementParticipate in team meetings, training, and engagement activitiesTake ownership of personal development and embrace feedback constructivelyAdapt positively to change and support new initiativesPromote Beaverbrooks values and contribute to an inclusive workplaceContribute to a positive, and supportive team environmentSupport colleagues to contribute to a culture of teamworkEmbrace feedback and use it constructively to improve performance and strengthen team relationships.Desirable SkillsGood typing speed and the ability to respond to customers effectivelyCompetent in Microsoft Office (Outlook, Word & Excel)Ability to influence and inspire other colleaguesPrevious experience of working to financial targets or KPIsBeaverbrooks - The hallmark of amazing peopleTPBN1_UKTJ