Order Processor - Windows & Doors

Position: Order Processor - Windows & Doors

Location: Cardiff

Sector: Windows & Doors

Salary: Circa £30,000+ Full-Time, Permanent | Monday to Friday, 7:30am - 4:30pm

Windows & Doors Order Processor

Are you an experienced Sales Administrator or Order Processor with knowledge of the windows and doors industry? Do you enjoy working in a fast-paced environment where accuracy, customer service and organisation are key?

Our client is a well-established and highly respected supplier to the construction and building products sector. Due to continued growth, they are looking to recruit a Windows & Doors Order Processor to join their busy Cardiff branch.

Working closely with the Windows & Doors Commercial Manager, you'll play a key role in producing quotations, processing customer orders, liaising with suppliers and ensuring customers receive an exceptional level of service throughout the sales process.

The Role

Your responsibilities will include:

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• Preparing accurate quotations for customers.
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• Processing orders and placing purchase orders with suppliers.
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• Managing customer enquiries relating to products, pricing and delivery schedules.
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• Processing orders for UPVC, aluminium and composite windows and doors.
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• Supporting the internal sales team, showroom and trade counter.
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• Advising customers on a wider range of building products including roofline and bathroom solutions.
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• Handling inbound telephone enquiries professionally and efficiently.
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• Using Window Designer or Business Micros software to manage quotations and orders.
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• Providing general administrative support as required.
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About You

To be successful you'll ideally have:

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• Previous experience in a windows and doors sales administration or order processing role.
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• Knowledge of UPVC, aluminium and composite window and door products.
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• Experience using Window Designer or Business Micros software (highly desirable).
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• Excellent customer service and communication skills.
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• Strong attention to detail and a high level of accuracy.
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• Good organisational skills with the ability to manage multiple priorities.
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• A proactive, team-oriented approach.
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• The ability to solve problems and respond quickly to customer enquiries.
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What's on Offer?

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• Circa £30,000 salary (depending on experience).
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• Full-time, permanent position.
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• Monday to Friday working hours (7:30am - 4:30pm).
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• Company pension.
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• Life insurance.
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• Sick pay.
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• Health & wellbeing programme.
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• Cycle to Work scheme.
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• The opportunity to join a successful, growing business with a strong reputation within the construction products industry.
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For further information please apply online and we'll be in touch to discuss further.

INDS