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Posted 31 July, 2026

Dispensing Services Assistant

MedPal AI Plc
Runcorn, ENG, GB Full Time

Job Description

Location : RuncornSalary : CompetitiveWorking pattern: Full-Time, Permanent Monday to Friday, 9:00am 5:30pm (40 hours per week)About UsWe are a growing Distance Selling Pharmacy committed to delivering safe, efficient, and patient-centred healthcare services across the UK. By combining technology with strong customer service, we help patients access their medicines conveniently and reliably.We are seeking motivated, detail-oriented Level 2 Qualified Dispensing Services Assistants to join our team and support the delivery of high-quality pharmacy services.The RoleAs a Dispensing Services Assistant, you will support the efficient processing and dispensing of prescriptions within a regulated distance-selling pharmacy environment, working closely with pharmacists and the wider team to ensure patients receive their medications accurately, safely, and on time.What You'll Be DoingAccurately dispense prescriptions under the supervision of a pharmacistSelect, label, and prepare medicines for dispensing and dispatchProcess prescription requests and patient orders using pharmacy systemsPrepare and package medications for home deliveryManage stock control activities, including ordering, receiving, and stock rotationMaintain accurate dispensing and patient recordsRespond professionally to patient enquiries via telephone, email, and online platformsFollow all Standard Operating Procedures (SOPs), GPhC standards, and relevant legislationHelp maintain a clean, organised, and compliant dispensary environmentSupport continuous improvement within the pharmacy teamWhat You'll BringEssential:NVQ Level 2 Pharmacy Services (or equivalent recognised dispensing qualification)Previous experience in a pharmacy dispensing roleStrong attention to detail and commitment to accuracyExcellent organisational and time management skillsGood communication and customer service skillsAbility to work well as part of a team under daily volume pressureCompetent IT skills and experience using dispensing systemsDesirable:Experience working in a Distance Selling PharmacyKnowledge of the Electronic Prescription Service (EPS)Experience using Pharmacy Management Record (PMR) systemsUnderstanding of NHS pharmacy services and regulationsCommitment to ongoing professional developmentWhat's On OfferMonday to Friday working pattern (9:00am5:30pm)Supportive and collaborative working environmentOngoing training and development opportunitiesCareer progression within a growing businessEnhanced pension scheme25 days annual leave per annum plus bank holidaysAdditional InformationWe are committed to creating an inclusive workplace and welcome applications from all suitably qualified candidates.You may have experience of the following: Pharmacy Dispenser, Dispensing Assistant, Pharmacy Assistant, Pharmacy Technician Assistant, NVQ Level 2 Dispenser, Trainee Pharmacy Dispenser, Dispensary Assistant, Pharmacy Services Assistant, Online Pharmacy Dispenser, Distance Selling Pharmacy DispenserREF-230 053TPBN1_UKTJ