Skip to main content
Posted 31 July, 2026

Motor Insurance Customer Care Agent

Gerrard White
London, ENG, GB Full Time

Job Description

Motor Insurance Customer Care Agent£26,000.00 - £28,000 per year (Dependant on insurance experience) plus a salary increase after 12 months + monthly bonus based on performanceLocation: Rainham, Essex (4 days in office, Fridays from home after induction training completed)MUST have minimum 1-year recent solid experience in MOTOR insurance (call centre, broker or customer service background).PermanentJob Overview:Join a Growing, Ambitious Insurance Business with a Brilliant Culture as a Customer Care Agent.Are you an experienced Motor insurance professionallooking for more than just another call centre role?Join a tech driven insurance business thats transforming how people experience cover. My client combine innovation with a genuinely supportive culture giving our teams the tools, flexibility and trust they need to do their best work. Here, insurance isnt stuck in the past, its digital, customer focused and constantly evolving. If you're looking to be part of a growing company where your ideas matter and your career can thrive, this is the place.Whats the Role About?Youll be part of the dynamic motor insurance team, helping customers choose the right cover and giving them a great experience from start to finish. Youll be trusted to bring your expertise, contribute ideas and grow with us as we continue expanding.Why Join?Strong cultural values: Friendly, inclusive, and performance drivenStability with flexibility: Office based 4 days, home on FridaysDevelopment focused: We reward loyalty and performanceReal progression: Clear paths for those who want to move upWhat Youll GetSalary: Starting at £26,000 _ £28,000 plus an increase after 12 monthsMonthly % bonus based on performance + teamworkHours: MondayFriday, 9am5pm (no weekends!)Holidays: 20 days + bank holidays (rising to 30 with service)Location: Rainham, Essex (with great transport links and free parking)What Were Looking ForMUST have minimum 1-year recent solid experience in Motor insurance (call centre, broker or customer service background)Strong communication and rapport building skillsA positive team first attitude and hunger to succeedConfidence in guiding customers and solving problems with careA commitment to doing things the right way, fair, transparent and honestReady to join a company where you can grow, feel valued and be part of something exciting? Send your CV today and well be in touch to talk more.Benefits:Casual dressMonthly bonusHoliday increase per yearCompany eventsCompany pensionDiscounted or free foodFree parkingHealth & wellbeing programmeOn-site parkingWork from homeGWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found atwww.gerrrardwhite.comTPBN1_UKTJ