Assistive Technology Team Leader

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Assistive Technology Team Leader

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£36,948.05 per year

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Hybrid - Rushden or Peterborough

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Permanent,Full Time

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As an Assistive Technology Team Leader at Amplius, you'll lead a dedicated team delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing.

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Salary:£36,948.05 per year

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Contract:Permanent, full time

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Your week: 36.25 hours - Monday to Friday 8.45am to 5pm

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Location: Hybrid, with a weekly presence in our Rushden or Peterborough office.

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Snapshot of your role

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Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services.

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Manage, coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support.

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Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance.

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Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence.

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Oversee customer services including telecare installations, equipment management, service reviews and fault resolution.

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Ensure compliance through accurate record keeping, safeguarding, risk management, audits and adherence to policies and legislation.

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Build strong relationships with internal teams and external partners while supporting service improvements, innovation and new ways of working.

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What youll need to thrive in this role

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Trusted Assessor Level 3 or 4 qualification (or equivalent) and GCSE Maths and English (Grade 4/C or above, or equivalent).

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Experience leading and developing teams in a customer-focused environment.

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Experience managing performance, workloads and service delivery against targets.

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Experience delivering person-centred services in a customer-facing role.

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Strong leadership, coaching, communication, organisational and problem-solving skills.

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Good administrative and IT skills, including Microsoft Office and Teams, with the ability to maintain accurate records.

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Knowledge of GDPR, safeguarding and Health & Safety requirements.

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The ability to work independently, prioritise competing demands and make confident decisions while remaining professional, resilient and customer focused.

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Important Enhanced DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.

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Please read the attached Job Description before applying so you get the full scope of the role.

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Closing: 9 August

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Interviews in Rushden: 17 August

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We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

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If you have any questions, please contact theAmplius Talent Teamand well be happy to assist you.

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The Company

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Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. Were a team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.

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