Energy Expert

Job Title: Energy Expert
Location: Isle Of Wight Hub
Salary: £27,976 per annum
Hours:40 hours per week Monday - Saturday (Saturday Shift Rotation Basis)

Sponsorship- Unfortunately, we are not able to offer sponsorship for this role.

Join Us as an Energy Expert in our Isle Of Wight Hub Empowering People & Supporting Sustainability!

Are you passionate about helping others and making a real difference in your community?

Were looking for friendly, proactive individuals to join ourIsle Of Wight Energy Hubteam, where customer care, community support, and sustainability go hand in hand.

What Youll Be Doing:

As a key member of our high street Energy Hub team, youll be at the forefront of driving sustainability in your local community. Youll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.

Youll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services

Using our in-house CRM system, youll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.

Beyond customer service, youll be a sustainability ambassador in your community. Youll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.

By leading local green initiatives and working closely with your team, youll inspire others to take part in building a cleaner, more connected futuremaking our Energy Hubs not just places of service, but centres of environmental and social impact.

What Were Looking For:

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  A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.

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  A passion for helping people and making a difference

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  Great communication skills across all channels

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  A proactive, can-do attitude

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Ready to power up your career while powering down our carbon footprint?
\n Join us and be part of something bigger, where your work supports people, the planet, and their pocket.

The Important Things!

Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. Were more than a workplace, were a place to thrive.

About us

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service thats good for the pocket and planet.

Since then, weve made it our mission to put fairness first supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britains smart meter revolution, our belief in smart technology means that were always evolving and looking for ways to improve our services through innovation.

Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, well continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.

\n Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

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