Revenue Protection Smart Meter Engineer
Job Description
Job Title: Revenue Protection Smart Meter Engineer
\n Salary: £40,758 plus Bonus scheme
\n Hours: 40 hours per week
Established in 2003, Utilita is the UK's first and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.
\nAre you a qualified Dual Fuel Smart Meter Engineer?
\nDo you enjoy solving complex Smart Meter issues?
\nIf so, we have a great opportunity for you to join our award-winning Field Services team as a Revenue protection Smart Meter Engineer.
\nWhat does this role involve?
\nRepresenting our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
\nYour day-to-day responsibilities will include:
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engaging with customers at pre-warrant and warrant appointments;
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discussing repayment options and agreeing suitable resolutions;
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installing and exchanging smart meters when required;
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collaborating with internal teams to ensure all outcomes are compliant.
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Who are we looking for?
\nThe successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but would not be essential.
\nYou will thrive in a team-focused environment where clear communication, flexibility and resilience are key. With no two days the same, youll enjoy adapting to new challenges and making a real impact.
\nYour role will involve having access to our customers homes some, so youll need to go through some enhanced security vetting.
\nOur employees, just like our customers come from all walks of life, and were fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
\nThe Important Things!
\nJoin a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. Were more than a workplace; were a place to thrive.
\nAbout us
\nFounded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service thats good for the pocket and planet.
\nSince then, weve made it our mission to put fairness first supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britains smart meter revolution, our belief in smart technology means that were always evolving and looking for ways to improve our services through innovation.
\nUtilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, well continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
\n Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Our employees, just like our customers come from all walks of life, and were fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
\nThe Luxion Group comprises of the following companies Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
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