Account Manager

Location:Poole

Hours:Monday Friday, 08.00am-17.00pm, 40 hours per week

Salary:£31,500

Benefits:22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure.

Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an Account Manager to join their team based at the office in Poole, Dorset.

The successful Account Manager will: -

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• Be professional with exceptional communication skills.
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• Have a proactive attitude.
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• Be confident dealing with customers and building good client relationships.
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• Be a self-starter.
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• Have excellent organisational skills.
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• Be a team player.
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• Have B2B or B2C experience.
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• Be comfortable selling via the telephone and in virtual meetings.
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• Have strong commercial acumen.
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• Possess excellent negotiation skills.
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Job duties for the Account Manager are (but not limited to): -

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• Proactively schedule and complete agreed volume of outbound customer calls per day.
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• Respond to customer email enquiries within agreed timeframe.
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• Make appointments and ensure all open opportunities are maintained and recorded on the database.
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• Manage requests for quotes and follow up as required.
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• Document all customer interactions on CRM system.
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• Identify opportunities to drive growth and profitability.
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• Maintain positive client relationships.
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• Research and understand product availability.
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• Research and stay up to date on industry trends.
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• Management of customer complaints in a professional and timely manner.
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• Schedule customer account reviews.
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