Operations Manager (marine)

Position: Marine Operations Manager

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Location: Thornham Marina, Emsworth, Hampshire

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Rate/Salary: Competitive (DOE) + Benefits

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Type: Permanent

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HSB Technical Ltd is a leading specialist recruiter across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We connect skilled professionals with reputable clients in the UK and internationally. Visit our website or LinkedIn to learn more.

Typically this person will:\n

Be an experienced operational leader with a background in marina management, boatyard operations or a comparable operational environment. You will be commercially aware, financially astute and passionate about delivering outstanding customer service while leading from the front. This is a hands-on role where you will be responsible for the day-to-day operation, safety and profitability of a busy marina and boatyard, working closely with both operational and commercial teams to deliver an exceptional customer experience.

Key Responsibilities of the Marine Operations Manager:\n

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• Lead the safe and efficient day-to-day operation of the marina and boatyard.
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• Plan and coordinate lifting, launching, recovery, boat movements and winter storage operations.
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• Maximise operational capacity while maintaining the highest safety standards.
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• Lead daily planning meetings, toolbox talks and allocate labour and resources effectively.
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• Manage the operational job card system and monitor productivity and KPIs.
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• Provide line management, coaching and development for the Yard Manager and operational team.
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• Manage recruitment, inductions, performance reviews, attendance and employee development.
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• Lead Health & Safety across all operational activities, ensuring compliance with company policies and legislation.
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• Complete site inspections, risk assessments and investigate incidents and near misses.
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• Work closely with commercial, finance and procurement teams to ensure services sold are delivered efficiently and profitably.
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• Drive continuous improvement across operational procedures, systems and service delivery.
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• Act as the visible operational lead for customers, resolving issues professionally and maintaining the standards expected of a premium marina.
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• Support budgeting, purchasing and cost control to maximise business performance.
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Essential Skills & Qualifications:\n

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• Significant experience within a marina, boatyard or similar operational environment.
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• Previous experience leading and developing operational teams.
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• Strong planning, organisational and problem-solving skills.
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• Commercial awareness with previous budget and/or P&L responsibility.
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• Excellent communication and customer service skills.
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• Experience managing Health & Safety in an operational environment.
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• Full UK Driving Licence.
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• Passion for the marine industry and boating.
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Desirable:

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• Boat hoist, lifting or heavy plant operating experience.
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• LOLER awareness.
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• IOSH Managing Safely qualification.
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• RYA or other relevant marine qualifications.
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• Technical or engineering background.
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• Experience improving operational systems and driving continuous improvement.
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This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.

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