SME Sales Support

Job description\n
Corporate Sales (SME) Fleet Administrator - Mercedes-Benz Oxford\n
Potential earnings (OTE) up to £35,000\n
Mercedes-Benz | Kidlington Full-Time | 40 Hours per Week | Monday - Friday\n
Drive Your Career Forward with Mercedes-Benz\n
\nAre you a highly organised administrator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key to success?\n
\nOur successful Corporate Fleet Sales Team in Kidlington is looking for a Corporate Sales Fleet Administrator to join the Mercedes-Benz division. This is an exciting opportunity to become part of a high-performing team within a business that is committed to supporting your personal and professional development every step of the way.\n
\nAs a vital part of the fleet sales operation, you'll play a key role in ensuring vehicles are prepared, processed, and delivered efficiently to our National and Local Business customers. Your work will directly contribute to creating an outstanding customer experience while maintaining the highest manufacturer and compliance standards.\n
What we can offer you\n

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• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
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• Save money every day with our exclusive retail discounts
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• Drive a great deal with discounts on new and used cars, plus servicing offers
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• Plan for the years ahead with our company pension scheme
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• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
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• Commute for less with our cycle-to-work scheme
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• Prioritise your wellbeing with dedicated support for you and your family
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• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
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• Make a difference with a paid day to volunteer in your community
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• Invest in your future with our company share purchase plan
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• Earn financial rewards when you refer a friend to join the team
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• Keep learning and growing with our training and development opportunities for everyone.
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• Life assurance with the option to increase cover
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What you'll do day to day\n

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• Actioning quotes on behalf of the sales team
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• As our Corporate Sales Fleet Administrator, you'll take ownership of the vehicle journey from order to delivery, ensuring every customer receives a seamless experience.
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• Key responsibilities include:
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• Managing the preparation and delivery process of fleet vehicles to customers
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• Checking vehicle specifications thoroughly to ensure customer requirements are met
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• Pre-Delivery phone calls with customers
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• Assist with gathering customer ID etc, prior to delivery
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• Ordering vehicle delivery packs and coordinating customer communications
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• Booking Pre-Delivery Inspections (PDI) with the Service Department
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• Ensuring all documentation is completed accurately before vehicle delivery
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• Providing quotation support to our network when required with our leasing partners
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• Uploading finance documentation and order forms into Fleetbase / OEM systems
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• Conducting compliance and audit checks in line with company and manufacturer standards
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• Liaising with customers to arrange and confirm vehicle deliveries
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• Proactively managing vehicle stock to minimise on-site vehicle holding times
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• Working closely with internal departments to ensure a smooth and efficient customer journey
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Helpful skills and qualifications\n
Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.\n

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• Previous experience in a Sales Administration or Fleet Administration role
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• Experience working with multiple IT systems and databases
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• Strong customer service skills with experience dealing with both internal and external stakeholders
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• Excellent organisational and time-management abilities
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• Exceptional attention to detail and accuracy
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• The ability to prioritise workloads and meet tight deadlines
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• A proactive, positive, and team-focused approach
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We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.\n
Be part of something big\n
\nGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.\n
But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.\n
Our Values\n
\nAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.\n
Respect - Integrity - Transparency - Teamwork - Professionalism\n
\nThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.\n
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