Family Engagement Facilitator

Salary: £27,808 - £30,815 per annum\n
Location: Hybrid Home Based and Hospice Sites, South West (near Bristol, Barnstaple or St Austell)\n
Working pattern: Full time, Permanent\n
About the role\n
\nChildren's Hospice South West (CHSW) believes that children, young people and families can help shape better services by sharing their experiences, ideas and voices. This role creates meaningful ways for families to be heard and to influence the support they receive. Working with partner organisations, it will initially focus on building a strong partnership with Jessie May to help ensure family voices are at the heart of future developments.\n
What you'll be doing\n
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• Help establish and support Family and Children's Advisory Boards
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• Facilitate engagement activities and peer support opportunities
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• Gather and present family feedback
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• Ensure the experiences of children, young people and families directly inform service development, governance and strategic decision-making
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You'll be based at home and at your local Hospice site (near Bristol, Barnstaple or St Austell), with travel across organisational sites and community locations as required.\n
What you'll bring\n
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• The ability to build relationships and facilitate meaningful conversations
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• Experience supporting families to influence change
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• An interest in working alongside children, young people and families
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• A belief in the value of co-production
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• Enthusiasm, creativity and a commitment to inclusion
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You'll need to meet the essential criteria for the role, but not every desirable criterion if you believe you have the skills, values and potential to succeed, we'd encourage you to apply.\n
What's on offer\n
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• 33 days' holiday plus bank holidays, rising with service
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• Enhanced sick pay, up to 6 months full pay
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• Pension scheme with 7% employer contribution
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• Enhanced maternity/adoption pay and family-friendly policies
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• Occupational health, wellbeing support and Employee Assistance Programme
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• Life assurance scheme
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• Ongoing training and development opportunities
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• A supportive, inclusive workplace committed to sustainability and environmental responsibility
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Additional information\n
\nCHSW is committed to safeguarding and promoting the welfare of children and young people. All employees must apply for an enhanced disclosure from the Disclosure and Barring Service.\n
\nClosing date: 30th August 2026. Interviews are planned face-to-face at Charlton Farm on 10th September 2026.\n
\nWe welcome applications from people with diverse backgrounds, and are committed to a culture where everyone feels they belong.\n
\nYou may have experience of the following: Family Engagement Officer, Family Participation Coordinator, Family Voice Coordinator, Co-production Coordinator, Family and Community Engagement Officer, Patient and Family Engagement Coordinator, Service User Involvement Coordinator, Family Support and Engagement Officer, Participation and Engagement Coordinator, Family Liaison Coordinator\n
\nREF-229 991\n
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