ECA Agency Client Service Manager

Overview:
\n A globally recognised financial institution is seeking an ECA Agency Client Service Manager to join its Loan Agency Client Services team. This role focuses on delivering first-class relationship management to clients involved in Export Finance transactions, ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.

Key Responsibilities:

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• Portfolio Management: Act as Facility Agent, ECA Agent, and Intercreditor Agent for a portfolio of syndicated Export Finance loan transactions.
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• ECA Coordination: Liaise with Export Credit Agencies on policies, insurance, and covered facilities.
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• Deal Lifecycle Oversight: Manage the end-to-end lifecycle of deals, from mandate to final repayment, including amendments, waivers, and consents.
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• Stakeholder Collaboration: Work with internal teams, clients, lenders, lawyers, and ECAs to onboard, execute, and close deals while resolving operational issues.
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• Client Relationships: Develop and maintain strong client relationships to identify new business opportunities.
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• Pricing & Repricing: Focus on pricing for out-of-scope events and opportunities to reprice on refinances and amendments.
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Requirements:

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• Experience: Proven background in a comparable role, with a strong understanding of the Syndicated Loan Market and ECA-backed financing.
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• Technical Skills: Ability to review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations.
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• Soft Skills:
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• Client-focused with a commitment to excellent customer service.
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• Strong communication (written and verbal), time management, and presentation skills.
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• Ability to work under pressure, manage priorities, and build relationships with internal and external stakeholders.
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• Desirable: Experience in Project and Infrastructure Finance and credit exposure.
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Why Apply?
\n This role offers the opportunity to manage a complex portfolio independently, work and specialist with global ECAs, and contribute to high-value transactions in a collaborative, client-centric environment. The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.

Location: London

Working Arrangement: Hybrid (2 days in office, 3 days at home)

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