Field Service Engineer (Liverpool)

As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
BASIC SALARY: up to £45,000
BENEFITS:
\n · Company van (insured, taxed, and fuel covered)
\n · Paid from the moment you leave home
\n · Enhanced overtime rates (1.3x, 1.5x, 2x)
\n · Professional development including EV & Hydrogen training
\n · IT and diagnostic equipment provided
\n · Life insurance
\n · Medicash health scheme
\n · Discounts with major retailers
LOCATION: Liverpool
JOB DESCRIPTION: Field Service Engineer - Commercial Vehicle, Transportation
\n One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service.
\n Your responsibilities will include:
\n · Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
\n · Providing technical support directly to customers on-site
\n · Completing warranty and campaign repairs to the highest standard
\n · Identifying root causes and feeding valuable technical information back to the engineering team
\n · Estimating repairs and supporting the Parts & Service team
\n · Promoting service solutions and genuine parts where appropriate
\n · Working closely with Regional Service Managers and customer workshops
\n · Travelling between customer sites and occasionally attending factory training or supporting other locations when required
PERSON SPECIFICATION: Field Service Engineer - Commercial Vehicle, Transportation
\n We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
\n You'll ideally have:
\n · NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
\n · Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
\n · Strong mechanical and electrical fault-finding skills
\n · Experience using diagnostic equipment
\n · A willingness to travel and occasionally stay away from home when required
THE COMPANY:
\n Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
\n Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.
REF: AM18591, Wallace Hind Selection

JBRP1_UKTJ