Scheme Manager

We are looking for a part-time, Scheme Manager who has a passion for delivering great services to our residents in Mayfield and Heathfield.

Responsibilities include:

\n
• Dealing with day to day enquires relating to the scheme
\n
• Monitoring the welfare of residents and contacting necessary agencies where appropriate
\n
• Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks
\n
• Monitor the expenditure of the scheme budget, keeping within budgetary limitations
\n
• Receiving and processing any repair works and monitoring their progress
\n
• Liaising with outside agencies and suppliers
\n
• Managing any potential complaints (e.g. anti social behaviour cases)
\n
• Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
\n
• Responsible for management of void properties, ensuring that re-let targets are met
\n

\n
• Certificate in Supported Housing, Charted Institute of Housing or equivalent (preferred but not essential)
\n
• Knowledge of Housing Benefit/Supporting People requirements and criteria
\n
• A wide knowledge of health and social issues that may affect our residents
\n
• At least two years Housing experience in a similar or related field (essential)
\n
• Ability to deal with challenging and emergency situations in a calm manner
\n
• Excellent customer service and communication skills
\n
• GCSE level C (or equivalent qualification) in Maths and English (essential)
\n
• The ability to drive with access to your own vehicle is essential due to the organisation being multi-site across Sussex within some rural areas
\n

Hours of work are Monday to Friday (25 hours per week, 5 hours per day to approx. 8am 1pm)

Locations

\n
• St. Thomas of Canterbury Court, Mayfield, East Sussex, TN20 6BQ (20 hours per week)
\n
• Waldron Court, Heathfield, East Sussex, TN21 8NZ (5 hours per week)
\n

Benefits

\n
• 25 days' annual leave (excluding bank Holidays, pro rated for part-time staff)
\n
• Contributory pensions scheme, with employer contributions
\n
• Dedicated Employee Assistance Program (providing confidential support and advice)
\n
• Refer a Friend bonus
\n
• Free onsite parking available at both schemes
\n

PLEASE NOTE THAT WE ARE NOT OFFERING SPONSORSHIP

JBRP1_UKTJ