Export Coordinator - Aberdeen - Freight Forwarding

Location: Aberdeen

Salary:£40,000 - £50,000

Job Type: Permanent

Are you an experienced Export Coordinator looking to join a successful international freight forwarding business?

Our client is seeking a proactive and customer-focused Export Coordinator to join their Aberdeen operations team. This is an excellent opportunity for someone with a strong export forwarding background to manage shipments from quotation through to final delivery while building long-term relationships with customers and overseas partners.

As an Export Coordinator, you'll play a key role in managing international export shipments across air, sea and road freight. You'll be responsible for coordinating end-to-end shipments, processing customs documentation, preparing quotations and ensuring customers receive an exceptional level of service throughout the export process.

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• Coordinate export shipments from quotation through to final delivery.
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• Prepare competitive quotations for customers and overseas offices.
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• Build and maintain strong relationships with customers, carriers and overseas agents.
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• Support the onboarding of new clients and ensure a smooth transition into the business.
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• Book shipments with airlines, shipping lines and road transport providers.
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• Prepare and process export documentation, including MAWBs, HAWBs, Bills of Lading, CMRs and Standard Shipping Notes.
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• Complete customs declarations using CDS/ASM Sequoia while ensuring full HMRC compliance.
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• Ensure destination-specific documentation requirements are met.
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• Provide advice and support to customers on export procedures, customs and shipping requirements.
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• Resolve operational issues with customers, suppliers and carriers in a professional and timely manner.
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• Ensure Dangerous Goods shipments are handled in accordance with current regulations.
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• Work closely with internal departments to ensure customer expectations and operational KPIs are achieved.
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• Maintain up-to-date knowledge of HMRC regulations, customs procedures, trade sanctions and Incoterms.
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To be successful in this role, you'll have:

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• Previous experience within freight forwarding or international logistics, with a strong focus on exports.
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• Excellent knowledge of export procedures, customs regulations and international shipping documentation.
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• Experience processing customs declarations using CDS and/or ASM Sequoia.
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• Strong understanding of air, sea and road freight operations.
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• Experience handling Dangerous Goods shipments.
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• Excellent customer service and relationship management skills.
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• Strong commercial awareness with experience preparing quotations.
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• Excellent organisational skills and the ability to prioritise a busy workload.
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• High attention to detail and strong administrative accuracy.
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• Good Microsoft Office skills, particularly Excel.
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• The ability to work independently whilst contributing positively within a team.
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• £40,000 - £50,000 salary, depending on experience.
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• Join a well-established international freight forwarding business with a global presence.
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• Varied role covering multimodal export operations.
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• Supportive and collaborative working environment.
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• Opportunities for ongoing training, development and career progression.
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• Competitive benefits package.
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