Service Designer

Service Designer\n
£50,000 - 64,000 GBP\n
Bonus, Pension, Benefits\n
Hybrid WORKING\n
Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent\n
Service Designer\n
\nNewcastle\n
\n Up to £64,000\n
\nHybrid\n
\nA leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring for a Service Designer. If you're passionate about shaping end-to-end services and creating seamless user experiences, this could be the role for you!\n
What You'll have the Opportunity to do as a Service Designer:\n

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• Inspire teams by shaping end-to-end service experiences that meet both user and business needs
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• Work directly with stakeholders to define service journeys, identify pain points, and design improvements
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• Communicate confidently with multidisciplinary teams and senior stakeholders
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• Lead collaborative workshops to align teams and drive service innovation
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• Create service blueprints, journey maps, and design artefacts to solve complex problems
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• Use research, insight, and data to iterate designs and improve service outcomes
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About The Candidate\n
\nThe right Service Designer should have:\n

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• Experience as a Service Designer or within a similar design-focused role
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• A strong track record of delivering user-centred design solutions across digital services
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• Experience working with Government Digital Service (GDS) principles
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• Ability to advocate for user-centred design and influence stakeholders at all levels
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• Experience working with design systems, service blueprints, and journey mapping
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• Confidence working within Agile environments and multidisciplinary teams
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• Ability to use evidence and insight to inform decisions and validate design hypotheses
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What's in it for you?\n
\n• Salary from £50,000 - £64,000\n
\n• Up to 25 days holidays per annum alongside UK public holidays\n
\n• Health and wellbeing support\n
\n• Pension scheme contributions\n
\n• Flexible benefits package\n
\nTo hear more about the Service Designer role contact Daire McIlhatton at \n
Reference: AMC/DMI/SD\n
Postcode: NE1\n
\n#damc\n
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