General Manager
Job Description
General Manager Leisure, Cocktail & Sports Bar Venue | Burton upon Trent, Staffordshire | Full Time | £35,000 - £40,000 per annum + Bonus
\nOur client is a dynamic and rapidly growing pub company with an impressive and diverse portfolio of venues across the UK, each designed for every kind of occasion.
\nThe Role
\nAs General Manager, you will lead a team of 15-20 employees, supported by a Deputy Manager and Bar Manager, with full responsibility for the day-to-day running of a 150-200 capacity leisure and hospitality venue.
\nThis is a hands-on leadership role where you will have the autonomy to drive sales, develop events and partnerships, and play a key role in shaping the future growth of the brand as it expands into future locations.
\nYou will receive support from Head Office, including an Operations Manager, Brand Manager, and Director, alongside full training and development opportunities.
\nKey Responsibilities
\nDrive venue sales through proactive marketing initiatives, events, promotions, partnerships, and upselling strategies
\nDevelop and execute plans to increase footfall, repeat business, and customer spend
\nMonitor and analyse sales performance, identifying opportunities for growth and improvement
\nTake ownership of achieving and exceeding revenue, profitability, and KPI targets
\nBuild strong relationships within the local community and corporate sector to generate group bookings, events, and private hire opportunities
\nOversee daily venue operations, ensuring smooth and efficient service across the bar and leisure activities
\nMaintain the highest standards of customer service, safety, cleanliness, and presentation
\nEnsure all entertainment attractions are operated safely and in line with company procedures
\nManage stock control, purchasing, and cost management to maximise profitability
\nEnsure compliance with licensing, health & safety, food hygiene, and company policies
\nRecruit, train, motivate, and develop a high-performing team
\nLead by example, creating a positive and energetic working culture
\nConduct regular performance reviews and provide ongoing coaching and support
\nManage rotas and labour costs effectively while maintaining service standards
\nCreate an exciting, memorable, and welcoming atmosphere for all guests
\nHandle customer feedback and resolve issues promptly and professionally
\nContinuously seek ways to enhance the guest journey and entertainment offering
\nRequirements
\nEssential
\nPrevious experience as a General Manager, Venue Manager, or Senior Hospitality Manager
\nProven track record of driving sales growth and achieving commercial targets
\nStrong leadership and people management skills
\nExperience managing high-volume hospitality operations
\nExcellent communication and customer service abilities
\nStrong financial awareness, including budgeting, forecasting, and cost control
\nAbility to work evenings, weekends, and peak trading periods
\nDesirable
\nExperience within competitive socialising, leisure, entertainment, or activity-based venues
\nKnowledge of cocktail-led bars and sports bar operations
\nPersonal Licence Holder
\nExperience organising events, promotions, and corporate bookings
\nWhats In It For You
\nSalary of £35,000 - £40,000 per annum
\nSales-related bonus scheme
\n20% staff discount
\nNest pension scheme
\nFull training and development provided
\nLive-in option available
\nOpportunity to lead an exciting leisure and hospitality venue
\nOpportunity to help shape and grow an exciting leisure and hospitality brand
\nCareer progression opportunities as the business expands into future venues
\nSupport from an experienced Head Office team including Operations Manager, Brand Manager, and Director
\nThe chance to drive sales, develop the team, and make a real impact
\nA varied and hands-on leadership role within the hospitality sector
\nWhats next? Its easy! Click APPLY now! We cant wait to hear from you!
\nYour data will be handled in line with GDPR
\n\n
JBRP1_UKTJ
