Customer Success Engineer - Didcot - £Competitive

A specialist technology business is seeking a hands-on Customer Success Engineer to support advanced technical systems used in leading research environments worldwide.

\n This is a varied, customer-facing role involving installation, troubleshooting, training, and global travel, working closely with end users to ensure complex systems are performing effectively.

As Customer Success Engineer Key responsibilities:
\n * Install, commission, and test technical systems on-site and remotely
\n * Provide customer training and ongoing support
\n * Diagnose and resolve hardware/software issues
\n * Manage support cases through to resolution
\n * Work with engineering teams on escalations
\n * Travel internationally to customer sites (up to 50%)

Experience required:
\n * Experience in technical support, service, or hands-on engineering
\n * Comfortable with test equipment and Windows/Linux systems
\n * Strong communicator and problem solver
\n * Bonus: experience in scientific, imaging, or precision equipment environments

\n If you're looking for a hands-on role with international travel and exposure to cutting-edge technology, we'd love to hear from you.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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