Apprentice Service and Sales Coordinator

Ready to kick-start your career in business and administration? At AEP Ltd, we're looking for an organised, enthusiastic, and customer-focused individual to join our Service Department as a Business Administration Apprentice.

This is a fantastic opportunity to gain hands-on experience in a busy engineering business while studying towards a Business Administration qualification with Exeter College.

What you'll be doing:

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• Planning and scheduling engineers' work and service visits
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• Processing customer enquiries, orders, service paperwork, and quotes
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• Supporting customers with service bookings, breakdowns, and parts enquiries
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• Creating job sheets, sales orders, and service documentation
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• Managing records, scanning, filing, and maintaining accurate customer information
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• Supporting sales activities, including pneumatic and Infinity product sales
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• Following up quotations and promoting AEP's products and services to existing customers
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• Liaising with engineers, suppliers, purchasing, and customers to ensure work is completed efficiently
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What we're looking for:

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• Strong organisational and communication skills
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• A positive and professional approach to customer service
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• Good attention to detail and willingness to learn
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• Confidence using Microsoft Office and computer systems
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• A team player who can work in a fast-paced environment
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What you'll gain:

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• A Business Administration qualification through Exeter College
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• Full support and mentoring from experienced colleagues
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• Real-world business, customer service, sales, and administration experience
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• The opportunity to develop a long-term career within a growing company
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If you're eager to learn, develop new skills, and build a successful career in business administration, we'd love to hear from you.

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