Retail Store Manager | 12 Month FTC | Matenity Cover

Retail Store Manager (12-Month FTC - Maternity Cover)

Ready to take the next step in your retail career?

Whether you are an experienced Store Manager or an ambitious Assistant Manager ready to lead your own store, this is an opportunity to do retail differently.

At Prospect Hospice, you will have the freedom to make decisions that really matter. From merchandising and pricing to leading your team and building relationships in the local community, you will have genuine autonomy to shape a successful store, all with the support of an experienced retail team behind you.

We're looking for an enthusiastic and motivated Retail Store Manager to lead our West Swindon store on a 12-month fixed term contract (maternity cover). You will create a welcoming destination for customers, volunteers and supporters while generating vital income that helps local patients and families receive expert hospice care when they need it most.

Hours: 37.5 hours per week (5 days, Monday to Sunday, including weekends and Bank Holidays)

What is the role?

This is an exciting opportunity to join our retail team, leading an established and successful store while making a meaningful difference to the lives of local patients and their families.

You will be responsible for the overall success of the shop, ensuring it delivers an excellent customer experience while achieving ambitious income targets. Working closely with volunteers, supporters and the wider retail team, you'll:

\n
• Lead the day-to-day operation of the store
\n
• Drive sales, profitability and Gift Aid income
\n
• Recruit, develop and support volunteers and your Assistant Store Manager
\n
• Create an attractive, well-merchandised shopping environment
\n
• Manage stock, cash handling and store compliance
\n
• Build strong relationships within the local community to encourage donations and support
\n

Who we're looking for

You'll be a confident retail manager or assistant manager who enjoys working with people and delivering results. You don't need charity retail experience. If you've successfully led a retail team and are passionate about delivering great customer service, we'll give you the support you need to succeed.

We're particularly interested in someone who:

\n
• Has proven experience in a retail supervisory role in either commercial or charity retail
\n
• Demonstrates strong leadership skills with a positive, people-focused approach
\n
• Can motivate, coach and develop a team
\n
• Is commercially aware and customer-focused
\n
• Enjoys building relationships and engaging with the community
\n
• Is organised, proactive and able to manage competing priorities
\n
• Holds a full UK driving licence and is willing to support other shops when required
\n

This is an active role involving regular lifting and moving of stock and extended periods on your feet. Manual handling training will be provided. We welcome applications from all candidates and will consider reasonable adjustments where possible; however, the essential duties require the ability to carry out ongoing physical activity.

For more information, please contact Rachael Daniel, Retail Area Manager, on 07779 299734.

Why join us?

As well as making a real difference to local people and their families, we offer a great range of benefits, including:

\n
• 27 days holiday plus bank holidays (pro rata, rising with length of service)
\n
• Generous contributory pension scheme and life assurance
\n
• Discounts with local retailers, gyms and service providers, including a Blue Light Discount Card
\n
• Employee Assistance Programme and dedicated wellbeing support
\n
• Comprehensive induction, training and development opportunities
\n
• A values-led, inclusive working environment
\n

How to Apply

If you're looking for a retail career with purpose, we'd love to hear from you. Experience in commercial or charity retail is equally welcome.

To apply, please submit your CV and covering letter

This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1974 (Exceptions Order).

Equality, Diversity and Inclusion

Prospect Hospice is committed to creating a diverse and inclusive workplace. We recognise that embracing diversity and eliminating discrimination benefits our people, our organisation and the communities we serve. We welcome applications from all individuals, regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, marriage or civil partnership status.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, any offer of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications.

We expect all staff to share this commitment and adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent convictions, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they are received and reserve the right to close this vacancy early should sufficient applications be received.

JBRP1_UKTJ