Team Leader

Job title:Team Leader

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Job Type:Full time

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Company:Cedar Hope Care Services Ltd

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Reporting into:Registered Manager

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Location:Reading,Berkshireand surrounding areas

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Cedar Hope Care Services Ltd, part of ISWP Holding, is anOfsted and CQC regulated16+ supported living service. Cedar Hope Care Services Ltdhasa number ofprovisions in the Reading area,providinga range ofsupport. We support clients who present a wide range of needs and challenges.

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Responsible for:

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To provide leadership to a teamof staff. To provide support to Service Users within Cedar Hope Care Limited, in line with the Organisations aim to provide high quality support tailored to suit each of our service users, create and follow individual support plans or PCPs and to promote independence and choice.

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General:

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• Tomaintainan excellent timekeeping and attendance record.
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• To follow sickness and absence procedures which are found in the homes policy and procedures.
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• To follow instructions given by the homes manager and Deputy manager.
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• Never to abandon duty without the knowledge of the homes manager or deputy manager.
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• To report any criminal offences / or convictions to the home manager or deputy manager.
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• To report to the home manager or deputy manager any witnessed orsuspected act of abuse promptly.
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• To undertake training asrequiredfor the position.
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• To have completed or willing to work towards Level 3 Health and social care.
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• Toparticipatein training,developmentand refresher courses of which you will be notified ingood time
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• To attend andparticipatein performance reviews,supervisionsand appraisals.
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• To manage and audit petty cash and complete audits on service user finances.
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• To undertake all reasonable tasks and duties requested by members of the management team.
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• To take part in an on call rota asrequiredto provideassistanceto the home.
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Management style:

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• To develop anin depthknowledge of service users and their care plans.
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• Leading by example and being a good role model for the staff team.
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• To communicate in a professional manner at all times.
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• To nurture and motivate a committed staff team by involving them inday to daydecisions and encourage them to understand the significance of their actions on the lives of both the service users and the home.
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• To ensure that all conversations are recorded and documented to provide an evidence trail, this includes conversations with service users, staff,familyand professionals.
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• To communicate with serviceusersfamilies, friends, agencies in a professional manner showing discretion and empathy.
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Staff Team:

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• To provide direction and leadership for the staff team.
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• Shift planner to be completed a minimum of 4 weeks ahead of time.
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• To ensure each member of staff understands the chain of command and follows it.
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• To ensurecomments, concerns or issues expressed by one staff member against another are dealt with in a thoroughly professional manner.
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• To ensure staff receive areturn to workinterview upon their return to work after sickness or unauthorised absence.
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Meetings:

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• To attend senior,staffand home meetings, to discuss the running of the homes, any difficulties, service user requirements etc and play an active role in setting out and working towards actions following any meeting.
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• To ensure and record supervision meetings with each member of staff as delegated.
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• To ensure meetings are arranged / attended with families, social workers, specialist services, other members of the management team asrequired.
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• To ensure each home holds monthly service user meetings.
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Safety:

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• To ensure weekly fire alarm tests and periodic fire drills are completed and documented correctly.
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• To ensure safe working practice.
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• To ensure the administration and control of medicines in line with the NICE guidance.
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• To undertake weekly audits of medication in each home.
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• To carry out medication competency assessments.
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• To ensure all unused medication is returned to the pharmacy following the company policy and procedure for returns.
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• To ensure specialist services aresoughton behalf of the service user whenrequired.
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• To ensure that the service user files are kept up to date and all documents that require reviewing are reviewed.
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This is not meant to be an exhaustivelist,the job holder may be required to undertake such other duties as Management may from time to time as reasonably require.

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