Mental Health Transport Assistant

Full job description

Mental Health Transport Assistant
Location: Belvedere Farm, Titchfield Lane, Wickham, PO17 5PQ
Reports To: Deputy Care Operations Manager
Shift Pattern: 4 on 4 off rolling shift pattern. Flexi Hours Only.
Salary: Annual Remuneration based on the expected shift pattern would be £29,375.10 per annum based on full time hours.

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If you're looking for a career where every shift makes a genuine difference, we'd love to hear from you. As a Mental Health Transport Assistant, you'll play a vital role in supporting individuals experiencing mental health crises, ensuring they are transported safely, compassionately, and with dignity.

No previous experience is required as full training is provided. We're looking for caring, resilient individuals with excellent communication skills who can remain calm under pressure and are passionate about delivering person-centred care.

This role involves much more than driving. Working as part of a professional crew, you'll support patients detained under the Mental Health Act during hospital transfers, court or prison escorts, community assessments, Section 135 house extractions alongside police and mental health professionals, bed watch services, and supervision within psychiatric suites. You'll help reduce anxiety, use de-escalation techniques, and provide reassurance throughout each journey.

Founded in 2012, Secure Care UK is the UK's only Secure Patient Transport provider accredited to Restraint Reduction Network (RRN) Standards. Our values of Patient First, Respect, Openness, Unity, and Determination underpin everything we do.

What we offer:

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• Comprehensive induction and specialist training, including de-escalation, physical intervention, First Aid and handcuff training
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• Career development opportunities, mentoring and funded qualifications
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• Company pension and refer-a-friend bonus
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• Health Care Cash Plan (after probation)
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• Blue Light Card eligibility
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• Employee Assistance Programme from day one
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• Full uniform and enhanced PPE
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• Additional annual leave after two years
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• Wagestream financial wellbeing platform and employee recognition schemes
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Requirements:

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• Full UK Manual Driving Licence
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• Minimum 12 months' driving experience preferred
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• Strong teamwork and communication skills
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• Resilience, empathy and attention to detail
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• Enhanced DBS preferred
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Due to the nature of the role, flexibility is essential as shifts may overrun depending on patient needs. We do not offer sponsorship and this role is exempt from the Rehabilitation of Offenders Act 1974.If you're ready to build a meaningful career where you can positively impact people's lives every day, apply now and join Secure Care UK.

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