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Posted 01 August, 2026

Apprenticeship Outcomes Officer

University of the Built Environment
Reading, ENG, GB Full Time

Job Description

Apprenticeship Outcomes Officer

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Full time (35 hrs/wk), one permanent and two fixed term opportunities available

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Split place of work between Horizons (Reading, Berkshire) and Home

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Salary £30,942 FTE pa plus benefits

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As an Apprenticeship Outcomes Officer (AOO), you will be integral in offering support and guidance to apprentices who choose to study with us. You will facilitate the setting of targets to challenge the apprentice, ensuring they reach their full potential and achieve timely and successful outcomes. You will also provide support to employers of apprentices in allocated caseloads, to ensure they understand and fulfil the requirements of the apprenticeship and to support their apprentice(s) to achieve.

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We are keen to receive applications from those who would like to be considered for current vacancies, and also any roles that may arise in the future. As the University continues to grow and expand its academic offering, the need for AOOs to support our students also continues to grow.

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You will need to submit your application via our Careers Site and ‘connect’ with our Apprenticeship Outcomes team to be added to our AOO pool.

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Your accountabilities and responsibilities include:

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  • Schedule, plan for and undertake high-quality progress monitoring and review activity for an allocated apprentice caseload
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  • Maintain accurate records of apprentice progress and other factors within each allocated apprentice’s e-portfolio.
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  • Respond to Student Central queries relating to apprentices in allocated caseload
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Our main requirements:

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  • Experience in a similar role
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  • Experience with supporting learners/apprentices in identifying and setting own SMART targets
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  • Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology
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At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

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We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

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To view the full job specification and to apply, visit our careers site.

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This is an open advert, and we will review applications received as and when they arrive. You will be notified if you are successful in being added to our pool.

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EQUALITY, DIVERSITY, AND INCLUSION

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We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.