Customer Service Call Center Representative - Fremont, MI
Job Description
Are you ready to launch your career in a vibrant, customer-first environment? Adecco is seeking motivated Call Center Representatives to join our team in Fremont, MI. In this rewarding role, you will be the first point of contact for our customers, delivering exceptional service through multiple communication channels including phone, email, chat, or text.
Key Responsibilities:
Professionally respond to customer inquiries with accuracy and courtesy primarily via phone.
Provide foundational information about products and services to assist customers effectively.
Support customers with simple orders and transactions, ensuring a seamless experience.
Follow established protocols to document issues and report concerns promptly.
Accurately update and manage customer information within company systems.
Utilize internal tools to retrieve details, address questions, and resolve concerns efficiently.
Maintain strict adherence to company policies regarding data security and customer confidentiality.
What We Offer:
Weekly pay starting at $14.93/hour.
Comprehensive benefits including medical, dental, vision, and 401(k) options.
Generous referral bonuses as a token of appreciation for expanding our team.
Opportunities for professional growth within a collaborative and supportive environment.
Work in a dynamic setting that values your contributions and career development.
Qualifications:
High school diploma or GED required.
Excellent verbal and written communication skills.
Basic computer skills and experience with data entry.
Strong attention to detail, ability to follow instructions, and adherence to procedures.
Problem-solving attitude coupled with a desire to develop customer service expertise.
Flexibility to work scheduled shifts, including evenings and weekends as needed.
Shift Details:
2nd shift schedule with start times between 10:00 AM and 2:00 PM.
Monday through Friday with occasional weekend shifts to meet business needs.
Why Wait?
Apply now to become part of our dedicated team committed to delivering outstanding customer service and supporting your professional growth. This is your chance to gain valuable experience in the call center industry and take the next step in your career journey!
Pay Details: $14.93 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
