Head of Unit Award Scheme

Head of Unit Award Scheme (UAS)PermanentManchesterSalary: £63,000 - £69,000Hybrid WorkingShape the future of one of education's most impactful programmesLead something that genuinely changes lives.The Unit Award Scheme (UAS) has been helping learners gain recognition for their achievements for over 40 years.Used by an ever broadening range of organisations such as prisons, alternative provision settings, charities, adult learning, schools, colleges and local authorities across the UK, the Unit Award Scheme celebrates learning in all its forms. Whether a learner is building confidence, developing life skills or taking the next step towards education or employment, UAS helps make achievement visible.The current Head of UAS is retiring so we're looking for a strategic and commercially minded leader to take the scheme into its next phase of growth. As Head of UAS, you'll lead the overall direction, performance and success of the scheme. You'll bring together commercial thinking, customer insight, product development and people leadership to help even more organisations and learners benefit from what UAS has to offer.This is a rare opportunity to lead an established, respected educational product while shaping its future growth and impact.What you'll be doingYou'll be accountable for the overall performance and development of the Unit Award Scheme, ensuring it delivers for customers, learners and AQA.You'll:Develop and deliver the long-term strategy for UASDrive sustainable customer growth and retentionLead the commercial performance of the scheme, including budget and revenue targetsUse customer insight and market intelligence to identify opportunities for growthBuild and maintain strong relationships with customers, partners and stakeholdersLead and develop a multidisciplinary team, creating a culture of accountability, innovation and continuous improvementInfluence product development and digital enhancements that improve the customer experienceRepresent UAS externally, acting as an ambassador for the scheme and the learners it supportsWork closely with colleagues across Product, Operations, Technology and Customer teams to deliver successful outcomesWhy join us?Lead a nationally recognised programme - UAS supports thousands of learners every year and is used by organisations across the education and social impact sectors.Shape future growth - You'll have the opportunity to influence strategy, customer experience, product development and commercial performance.Make a meaningful difference - The work you'll do will help learners gain recognition for achievements that might otherwise go unnoticed.Lead a talented and committed team - You'll inherit a knowledgeable team with deep expertise and a strong commitment to supporting customers and learners.What we offerAt AQA, we believe everyone should feel they belong and can thrive.In return for your expertise, you'll enjoy:Generous pension scheme - up to 18.5% combined contributions25 days' holiday, increasing with service, with additional closure days in DecemberFlexible and hybrid workingAccess to learning and development opportunitiesHealth and wellbeing support - Private Medical Insurance with BUPA and a comprehensive employee assistance programmeUp to five paid volunteering days each yearElectric Vehicle Leasing SchemeA collaborative and inclusive working environmentWhat we're looking forYou'll be an experienced senior leader who can combine strategic thinking with commercial focus and a genuine passion for improving educational outcomes.You'll bring:Experience leading a business unit, product, service or customer-focused functionA strong track record of delivering commercial growth and sustainable performanceExperience leading and developing diverse teams through change and growthThe ability to influence and build credibility with senior stakeholdersStrong customer focus, with experience using insight and data to shape decisionsExperience balancing strategic priorities with operational deliveryExcellent communication skills, including presenting to and influencing a wide range of audiencesThe confidence to identify opportunities, challenge thinking and drive improvementIt would be helpful, though not essential, if you understand the wider education system and the barriers some learners face, including experience or knowledge of alternative education settings.You might currently be working in education, assessment, qualifications, membership organisations, professional services, charities, learning services or another customer-focused environment where growth, innovation and stakeholder engagement are central to success.Thinking about applying?If you're excited by the opportunity to lead a respected educational scheme, drive future growth and make a lasting impact on learners across the UK, apply today and help shape the next chapter of the Unit Award Scheme.Application and Selection ProcessPlease upload your most recent CV with a supporting statement outlining why you would be the best person for this jobApplications will close at 23:59 on Sunday 16 AugustInterviews will take place in two stages at the end of August/beginning of September. The first stage will be an online interview via Teams, followed by a face-to-face interview at our Manchester office. You will also be asked to deliver a presentation.#LI-FH1#MCRETPBN1_UKTJ