Customer Service Administrator

Thrive Trowbridge are delighted to working with our market leading client in the Trowbridge area who are looking to recruit a Customer Service Administrator on a permanent basis.\n
What you will be doing:\n
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• Providing essential administrative support to the team including production of a variety of documents and updating systems
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• Dealing with client queries via phone and email
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• Updating on orders and delivery schedules
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• Liaison with a number of internal departments
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• Managing stationery supplies and post
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What you will need to succeed:\n
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• Proven administration and customer service experience, ideally gained working with a technical / engineering environment
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• A confident communicator at all levels, adept at working under pressure where deadlines change on a regular basis
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• Good levels of numeracy as well as problem solving skills
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• IT / data entry proficiency including Microsoft Office, ERP system experience beneficial
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• Excellent communication skills over the phone as well as via email
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What you will receive in return:\n
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• Competitive salary
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• Monday to Friday full-time **please note 100% office based**
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• Great benefits including 25 days holiday plus BHs
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• The chance to work with a unique product portfolio in a varied role
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• Supportive and friendly team
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\n If this position sounds of interest then please contact :\n
\n Thrive Group are acting as an Employment Agency in this instance.\n
\n We are unable to respond to individual applications, if you do not hear from a consultant within 7 days, your application has been unsuccessful.\n
PRMSTH\n
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