Utilities Administrator

DescriptionAs Utilities Administrator, you will provide support to the Operations Support team to ensure that the Companys work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.Key ResponsibilitiesProvide a front-line telephone service to both internal and external customerLiaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient mannerEnsure that all the client and operational requirements are met in a professional and efficient mannerMaintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalatedEnsure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every timeEnsure the collation, co-ordination and distribution of the operational job packProvide daily and weekly reports as required and to ensure that all service levels and objectives are achievedProvide a positive and innovative input into the team, through provision of solutions to problems and embracing changeEnsure that safety issues are reported in line with Company proceduresSkills, Knowledge & ExpertisePrevious experience in an administrative roleProficient IT skills in Microsoft OfficeAbility to prioritise workload and work to tight deadlinesExceptional attention to detailJob BenefitsWe offer a competitive salary based on experience along with a full benefits package.Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UKs major providers of gas, power, telecoms, transport, water, and wastewater.We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.We are actively working with colleagues across the Network Plus Group to develop an inclusive environment we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.TPBN1_UKTJ