Receptionist Office Coordinator

Company description:A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business.Job description:Role Title: Receptionist Office CoordinatorDivision:Rathbones Investment ManagementLocation: ManchesterContract: PermanentWorking pattern: On-site 5 days per weekAbout the RoleTo support the delivery of consistent and high-quality Front of House services which includes the provision of face-to-face client visits, switchboard services, colleague queries, and co-ordination of room bookings for the Manchester office.What youll be responsible forProvide a professional and efficient switchboard service.Act as the face and voice of the company, delivering service excellence to all clients.Meet and greet guests upon arrival.Liaise with clients and Investment Managers to ensure a seamless client experience.Manage office room bookings using Condeco.Arrange catering for clients as requested, ensuring high standards are maintained.Assist with clearing down meeting rooms and maintaining the presentation of client areas.Ensure cleanliness standards are upheld in the client kitchen and replenish stock as required.Support office services, including the processing and collection of post.Communicate effectively with departments across the wider group.Highlight any issues relating to Teams or Touchpoint that may impact client services.Take responsibility for ongoing professional development and continuous learning.About youStrong communication skills and customer service experience.Delivering service excellence to all guests arriving at reception.Able to adapt to last-minute changes while communicating effectively with the team.Excellent time management skills, ensuring all scheduled meetings are fully prepared before client arrival.Consistently achieving objectives set Ability to work under pressure and adapt quickly to changing priorities.by the Front of House Manager.Confident communicator, comfortable engaging with stakeholders at all levels.Strong organisational skills with the ability to manage time effectively.Professional and capable of representing the company to a high standard.Competent in using Outlook and Microsoft Teams.Comfortable building rapport with both staff and clients while providing exceptional serviceAbility to work under pressure and adapt quickly to changing priorities.TPBN1_UKTJ