Patient Financial Counselor

Location: Portland, OR (Onsite)
Schedule: Monday-Friday, 8:00 AM-4:30 PM with rotating Saturdays
Contract Length: Minimum 6 months with potential for extension

We are seeking a Medical Insurance & Authorization Specialist to support a busy Home Health Insurance & Authorization team. This is an excellent opportunity for someone with healthcare insurance experience who enjoys working in a fast-paced environment while ensuring patients receive timely insurance verification and authorization support.

• Verify patient insurance eligibility and benefits through payer websites and phone calls.
• Obtain prior authorizations according to payer guidelines and requirements.
• Communicate with insurance companies to resolve authorization and coverage questions.
• Document insurance and authorization information accurately within the appropriate systems.
• Assist with medical insurance billing and collections as needed.
• Maintain compliance with payer regulations and organizational policies.
• Collaborate with internal teams to ensure timely patient care and reimbursement.

• Minimum 1 year of medical insurance experience required.
• Experience verifying insurance coverage through payer portals and/or by phone.
• Experience obtaining prior authorizations.
• Experience with medical billing and/or insurance collections is highly preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

• Monday-Friday, 8:00 AM-4:30 PM
• Rotating Saturday coverage required

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?