Customer Service Representative

Here at BCforward, we are always looking to grow our teams with talented people and achieve great things together/collaborate with talented people who’d like to work with one of our clients.

We are currently looking for an Customer Service Representative to join our team/ work with one of our clients.

Role: Customer Service Representative

Location: Farmington Hills, MI

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• • High school education or equivalent.
  • Must be able to perform data entry and basic computer skills.
  • Be able to understand and respond to customer inquiries in one or multiple product categories.
  • Excellent customer service skills and the ability to articulate and explain information clearly.
  • Previous customer service or call center experience preferred.
  • Excellent telephone communication skills are essential.
  • Must be able and willing to learn about Bank products and services.
  • Good problem solving skills.