Bank Operations Service Representative

Our client is seeking an experienced Central Operations Service Representative to support critical back-office banking functions while delivering outstanding service to internal teams and customers.

What You'll Do:

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Process ACH, wire transfers, disputes, stop payments, returns, online banking support, and other daily bank operations

• Research and resolve operational issues while providing excellent customer service

• Support compliance with banking regulations and internal procedures

• Work with branches and internal departments to resolve account and operational requests

• Assist with training, special projects, and process improvements (Level III)

What We're Looking For:

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3-5+ years (Level II) or 5+ years (Level III) of bank or credit union operations experience

• Strong knowledge of central/back-office banking operations

• Proficiency in Microsoft Office (Word, Excel, Outlook) and 10-key

• Excellent attention to detail, organization, and problem-solving skills

• Ability to prioritize multiple tasks in a fast-paced environment

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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