Reception Administrator

Temporary Reception Administrator

Location: GP SurgeryPay Rate: £13.31 per hourHours: 30-40 hours per week (Flexible working hours available)Contract: Temporary Assignment

About the Role

We are currently seeking a friendly, organised, and professional Reception Administrator to join a busy GP Surgery on a temporary basis. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced healthcare environment.

As the first point of contact for patients, you will play a key role in providing a welcoming and efficient service while supporting the day-to-day administration of the practice.

Key Responsibilities

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• Greeting patients and visitors in a professional and courteous manner.
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• Answering incoming telephone calls and responding to enquiries.
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• Booking, amending, and cancelling patient appointments.
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• Managing patient records and updating information accurately.
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• Handling sensitive and confidential information in line with GDPR guidelines.
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• Processing incoming and outgoing correspondence.
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• Supporting clinicians and practice staff with administrative tasks.
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• Liaising with patients, healthcare professionals, and external organisations.
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• Maintaining a tidy and welcoming reception area.
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Requirements

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• Previous reception or administration experience, ideally within a healthcare, medical, or customer-facing environment.
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• Excellent communication and interpersonal skills.
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• Strong organisational skills and attention to detail.
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• Ability to multitask and work effectively under pressure.
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• Competent IT skills, including Microsoft Office.
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• A professional, empathetic, and patient-focused approach.
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• Knowledge of GP systems such as EMIS or SystmOne would be advantageous but is not essential.
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Benefits

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• Competitive pay rate of £13.31 per hour.
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• Flexible working hours between 30-40 hours per week.
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• Opportunity to gain experience within a healthcare setting.
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• Supportive and friendly team environment.
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If you are an organised and approachable individual looking for a temporary role within a healthcare environment, we would love to hear from you.