Customer Service Advisor

**Immediate Start Monday 3rd August 2026**KC Group are currently recruiting for an experienced Customer Service Administrator to join a busy and friendly team based in the Shirley area on a full-time temporary basis for a 4 week assignment. Hours for the role are Monday-Friday, 9am-5pm 37.5 hours per week and offering an hourly rate of £13.46 per hour. This is an excellent opportunity for someone who thrives in a fast-paced environment and is available to start immediately.Key Responsibilities Of the Customer Service Role: \n

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• Handling incoming customer enquiries via telephone and email.
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• Providing excellent customer service and resolving customer queries efficiently.
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• Processing orders and updating customer information accurately on internal systems.
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• Liaising with internal departments to ensure customer requests are fulfilled.
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• Managing customer records and maintaining accurate documentation.
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• Following up on outstanding enquiries and providing regular updates to customers.
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• Assisting with general administrative duties as required.
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• Ensuring all customer interactions are handled professionally and in line with company standards.
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The Ideal Candidate for the Customer Service Role: \n

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• Previous customer service and administration experience.
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• Strong communication skills, both written and verbal.
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• Excellent attention to detail and organisational skills.
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• Confident using Microsoft Office and CRM systems.
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• Ability to work independently and as part of a team.
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• Available to start on Monday 3rd August.
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If you are looking for an immediate start opportunity and have a passion for delivering exceptional customer service, we'd love to hear from you.