Print Account Manager

Were looking for an experienced and detail-driven Print Account Manager to join our established team in Derby. This is a key role where youll take ownership of complex print jobs, working closely with customers, suppliers, and internal teams to deliver high-quality results on time and to brief.If you enjoy managing projects end-to-end, building strong client relationships, and working in a fast-paced print environmentthis could be the perfect next step.What Youll Be DoingManage complex and bespoke print jobs from brief through to deliveryInterpret customer requirements and recommend the most effective production methodsSource appropriate suppliers and oversee production processesProcess and manage sales and purchase orders, invoices, and enquiries accuratelyAct as the primary contact for selected print customersEnsure all projects meet agreed SLAs and deadlinesSupport month-end invoicing and ensure processes are completed on timeMaintain accurate records using internal systems (including MIS systems)Collaborate with internal teams to ensure smooth delivery of workProvide exceptional customer service at all stages of the processIdentify opportunities for process improvements and increased efficiencyWhat Were Looking ForEssentialExperience within a print, production, or design environmentStrong organisational and workload management skillsHigh attention to detail and accuracyExcellent communication and client-facing abilityGood IT skills, particularly Excel and WordAbility to manage multiple jobs and deadlines under pressureProactive, self-motivated, and customer-focused approachDesirableExperience managing complex print specifications or bespoke jobsFamiliarity with print MIS systemsYour AttributesProfessional and approachableStrong problem-solving mindsetWorks well both independently and as part of a teamCalm under pressure and highly organisedDriven to exceed customer expectationsWhy Join?Youll be part of a collaborative, supportive print team where your expertise is valued. This role offers real ownership, variety, and the opportunity to build strong client relationships while working on a wide range of print projects.TPBN1_UKTJ