Funeral Assistant

We are looking for a compassionate and professional individual to join our Funeral Division as a Funeral Assistant on a 20-hour contract . At the Heart of England Co-operative Society, we have been serving our communities since 1832. As a member-owned organisation, we are committed to enriching lives and supporting families with care, dignity and respect at the moments that matter most.About the RoleAs a Funeral Assistant, you will play a vital role in supporting families throughout the funeral journey. You'll help deliver services with the highest standards of care, ensuring every detail is handled with professionalism, empathy and respect.This is a varied, hands-on role supporting our operations across our care centres in Coventry, Nuneaton and Rugby, including assisting with funeral services and bringing loved ones into our care.Key Responsibilities Support the delivery of funerals across multiple locationsAct as a professional ambassador for the Society at all timesDrive funeral vehicles (hearses and limousines) with care and dignityProvide a courteous and empathetic service to familiesAssist as a pallbearer and support ceremonial dutiesBring the deceased into care respectfully and safelyPrepare the deceased for viewing and funeral servicesEnsure coffins, caskets and nameplates are prepared accuratelyMaintain high standards of cleanliness and presentationWork flexibly, including supporting Saturday funeralsAbout YouYou will be someone who: Is compassionate, respectful and professional in all situationsHas strong communication skills and a calm, adaptable approachTakes pride in delivering high standards of care and serviceWorks well both independently and as part of a teamIs physically able to meet the demands of the roleHolds a full UK driving licenceExperience in a care-based or customer-facing role is beneficial, but not essential - what matters most is your attitude, empathy and commitment to supporting others.What We Offer 30 days holiday, including Bank Holidays (pro rata), increasing with serviceGenerous colleague discount across Society businessesPension scheme with 3.3% employer contributionsLife assurance (2x salary)Access to an Employee Assistance Programme for wellbeing supportAccess to My Staff Shop and wide retail discountsStream - flexible access to your payEnhanced maternity payEnhanced redundancy payBereavement and terminal illness support24/7 GP access, counselling & support servicesGrocery Aid & Co-op Credit Union supportWellbeing app & mental health supportEye care supportRefer a Friend schemeLong Service AwardsFull training and ongoing development opportunitiesA supportive, values-driven working environmentThe opportunity to make a real difference in your local communityIf you are looking for a rewarding role where you can truly make an impact, we would love to hear from you. Apply today to join our Funeral Division.TPBN1_UKTJ